Auctual Microsoft Helpdesk Conversations

Here are some conversations, from Microsoft, which had actually taken
place between help desk people and their customers:

Customer: "You've got to fix my computer. I urgently need to print a
document, but the computer won't boot properly."
Tech Support: "What does it say?"
Customer: "Something about an error and non-system disk."
Tech Support: "Look at your machine. Is there a floppy inside?"
Customer: "No, but there's a sticker saying there's an Intel inside."